Juliet&Oliver offers a guaranteed 30 day refund and exchange policy.

If you find within 30 days that you are not fully satisfied with your purchase, Juliet&Oliver will gladly refund your idea without restocking fee. The item must be shipped back within 30 days from the date it was received in new, unworn condition with the original security tag attached for full refund eligibility. The buyer will, however, be responsible for shipping costs incurred when shipping returned item.

Keep in mind that any custom orders or items that have been worn, resized, engraved, altered or otherwise damaged or altered in any way by you or a professional jeweler cannot be accepted for return. Sale items cannot be returned or exchanged.