The Enigma Necklace

Hypoallergenic Nickel Free Jewelry

Nickel allergies are known to develop with increased contact and cause dermal irritation such as rashes. Juliet&Oliver is committed to utilizing only pure gold to create the highest quality nickel free jewelry without any risk of health allergy or environmental harm. Learn more about nickel-free jewelry.

Fair Trade Jewelry

In the spirit of raising awareness and promoting ethical and eco-friendly jewelry production, Juliet&Oliver is committed to engaging in and supporting the efforts of Fair Trade initiatives worldwide.

Fair Trade is an alternative exchange system that challenges injustices in current global trading practices by serving as a model of an ethically-sound and economically-beneficial trading structure. By emphasizing inter-personal relations, justice, and sustainability, Fair Trade helps decrease the exploitation and marginalization of labor in the global economy and more specifically the developing world.

By engaging in Fair Trade, consumers are contributing to the economic empowerment of small scale producers; investing in developing communities and environmental sustainability; and supporting fair prices for products, direct trade supply chains, and fair labor conditions.

Julier&Oliver utilizes strictly Fair Trade jewelry products – from metals and stones to packaging and paper production.

Plant a Tree

Juliet&Oliver donates 5% of all profits to eco-conscious organizations for planting trees and conserving forests. Juliet&Oliver is committed to contributing to the rising global consciousness about environmental care.

We believe we have a responsibility to restore balance and give back to the earth affected by jewelry-related mining by replenishing what we have taken from nature. We aim to give back to the environment through recycling our proceeds to efforts which will help replenish the land, such as tree planting and sustainable cultivation efforts.

Jewelry production and manufacturing in the global market has an enduring history of large-scale negatively impactful consequences on the environment through ethically-compromised systems for mining and extracting natural resources. One of the harmful consequences of the production, manufacturing and transportation of natural resources used in the jewelry industry is the increased emission of greenhouse gasses thereby contributing to global temperature rises and by way to the threat of global warming we currently face as mankind.

Planting trees is one effective way to replenish the natural resources lost in jewelry production and hinder the effects of greenhouse gasses contributing to global warming. On average, a person is responsible throughout his lifetime for 70 to 100 tons of greenhouse gasses through daily human activity. Since one tree alone can absorb an average of 0.7 tons of carbon dioxide (an atmospheric pollutant) throughout its lifespan, a person can “offset” their global footprint in terms of greenhouse gas emission by planting 200 trees.

By contributing to Juliet&Oliver’s tree-planting initiative through your purchase, you can get one step closer to this goal!

Eco-Friendly Packaging

Keeping with our goal of eco-friendly production, Juliet&Oliver is committed to eco-friendly packaging, using recycled and eco-friendly materials for all packaging:

Shipping Boxes – strong and robust recycled paper fit for secure delivery until it reaches the customer

Cotton Canvas Bags – reusable, biodegradable organic cotton canvas

Wire Binding – organic binding and natural linen (such as natural, biodegradable cotton) for wire lining

Cards, Envelopes & Tags – 50% recycled paper, meeting the international recycle paper standards

Shredded Paper – reused paper shreds from offices etc. for inner packaging in boxes

Jewelry Boxes – powerful and reliable eco-friendly box with standard velvet lining

Business Invoices, Letters & More – recycled paper for all paper materials

While it seems like a small contribution to the eco-consciousness movement, utilizing eco-friendly packaging methods such as recycled materials reduces the environmental burden of material production and waste disposal.

Recycled packaging helps preserve the natural environment by converting waste products into raw material which can then be transformed into new products. This cycle not only preserves our natural resources, but allows for a decreased emission of CO2 gasses into the environment. This serves as a working solution to the problems encountered with the common use of plastic packaging, which has proven to contribute to global warming as well as non-sustainable energy production and waste through its’ petrochemical compounds.

Conflict-Free Diamonds & Gemstones

When selecting a diamond jewelry from Juliet&Oliver, you can rest assured that you have made an ethical, conflict-free diamond purchase. Blood diamonds or diamonds mined in unethical war-zone regions and sold to finance armed rebellion, have regretfully made their way into the mainstream diamond industry.

Through our commitment to diamond purchases from only ethically-sourced production, we can guarantee a conflict-free diamond gemstone in your diamond jewelry purchase.

Make your proposal memorable down to the very last detail. Every jewelry is packaged in an elegant presentation box that's ready to give.

We will accept returns and exchanges on most pieces (see below for exceptions). Items must be returned in unworn condition within 30 days of receipt, and all paperwork (including the GIA certificate, if applicable) MUST be returned as well. After 30 days, all sales are final.

Since our designs are crafted by hand, all returns will incur a 10% restocking fee. This fee covers the labor required to resize and polish the returned piece. If pieces are returned that require extensive cleaning or repair, or are otherwise unable to be resold, we will charge a higher restocking fee depending on the work required.

If you wish to exchange your piece, we will apply the full amount of your original purchase to a new purchase of equal or greater value. The new piece must be in stock at the time of the exchange (within 14 days of original purchase); credit does not apply to future purchases. Limited to one exchange per piece.

Please contact us prior to sending your jewelry back, so we can be sure it arrives safely. Clients are responsible for return shipping costs, and we highly recommend that you insure your package - we are not responsible for items lost in the mail. 

• All customized jewelry is final sale. We will not accept returns on any customized piece, including those with upgraded diamonds.
• If you purchased your jewelry at a Juliet & Oliver authorized dealer, you must return it to that location.
• All Sale pieces are not eligible for return or exchange.
• Shipping will not be refunded for returns.

• Shipping costs are the responsibility of the buyer for any returns or services, including customs fees for international clients.
• To international buyers (outside of the US): If your package is returned to us because you either were not able to be contacted at the time of delivery, you will receive a refund for your order LESS the shipping fee, LESS the import fee, and LESS the restocking fee for the item(s) you ordered.  Please make sure to provide an accurate international shipping address.
• To domestic buyers (within the US): If your package is returned to us because you were not able to be contacted at the time of delivery, you will receive a refund for your order LESS the shipping fee and LESS the restocking fee for the item(s) you ordered.  Please contact us if you need to change your delivery address.